How strong are your boxes and how are they formatted?

In accordance with the Technical Association of Pulp and Paper we use the process known as Edge Crush Test (ECT) to test the strength of our boxes. Another name for this known as 200lb test. This test meets all acceptable industry standards. Our boxes our formatted Length x Width x Height. 

How can we sell products so low with free shipping?

We are the manufacturer. No middleman. No expensive warehousing facilities or marketing programs. We pass the savings to you. We started selling direct to consumers and that's the reason we can offer you quality boxes at very low prices. With over 100,000 boxes delivered every day to our loyal business customers, we truly understand your need for timely delivery and quality product. Order from us and see the difference. We charge a non-refundable $2.95 handling fee per order to cover our fulfillment costs.

Are your Boxes brand new?

Absolutely! All of our boxes are brand new and of the best quality. We do make our moving boxes smaller than other boxes sold by large moving and storage companies because our customers are self-movers and they tend to focus on manageability.

What if I forget to enter my Coupon Code?

Coupon promotions or Free items can only be added to an order that was already placed if your packages have not left our warehouse. If the order has already shipped then you can still receive the promotion for $5.95 to cover the shipping cost.

Do you sell custom sizes?

Yes. For special orders, please send an e-mail to ecare@uboxes.net or call Customer Service, toll free 877-826-9371, Mon. - Fri., 9am - 5pm EST. Minimum quantity required, based on square footage of box. Free shipping does not apply to custom orders.

Are your boxes shipped flat or folded?

Our XLarge, Mirror, Kitchen, Wardrobe and Lamp boxes are folded given the larger size.  This makes it easier for our customers and our shipping partners to lift and carry compact packages.

Do you have a privacy Policy?

Yes.  Our goal is to provide you with the highest quality products and services. We recognize the importance of protecting your privacy. We don’t sell or rent your personal information to third party companies.

We use the information we collect for various purposes, including:
• to complete your purchase transactions
• to send value-added offerings by mail or e-mail
• to keep you informed about the status of your order
• to improve our customer service, and overall shopping experience

If you have any questions regarding our privacy policy, please feel free to contact us as
ecare@uboxes.net

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